Local & Community

Insurance Claims Following Attack

A week after a devastating explosion rocked parts of Palm Springs, business owners are facing a grim new reality: rebuilding without the financial support they believed they had. Saturday’s blast, which occurred near downtown, caused extensive damage to nearby buildings. Shattered glass, cracked foundations, and destroyed interiors paint a bleak picture for many of the businesses caught in the blast zone. At the Velvet Rope Hotel, just half a mile from the epicenter, owner David Rios is grappling with both the physical and financial fallout.

“It was hard for us to even open this business, and it took two and a half years to build it up,” Rios said. “To have one year of it gone in minutes—how do we survive?”

Rios’s heartbreak has been compounded by his insurance company’s decision to deny his claim. According to Rios, the insurer cited the classification of the explosion as a terrorist act, which falls outside of his policy coverage.

“Our insurance that we pay thousands of dollars a month for is now rejecting all of it,” he said. “They won’t cover even a door lock, hardware, a window, a chandelier—nothing.” He added that he was never informed that he would need separate terrorism coverage. “We get earthquake, we get flood. But this? No one could have imagined this,” Rios said.

Nearby, building owner J.R. Roberts is facing similar challenges. His North Palm Canyon Drive property suffered the loss of 18 windows, and many of his tenants are now too afraid to return.

“My insurance broker told me that if this is classified as a terrorist attack, they may not cover me,” Roberts explained. “So there’s a chance that all of us who had extensive damage from this bomb blast may not be covered.”

Roberts is also concerned about the viability of his building moving forward. “I’ve got the windows boarded up, but we’re heading into summer,” he said. “It will be nearly impossible to seal these spaces so they’re comfortable with air conditioning. A lot of my tenants may never come back.”

City officials, including Palm Springs Mayor Ron deHarte, acknowledged the growing crisis but admitted that they are still working on a plan to support affected businesses. For more information tune into NBC Palm Springs.

By: NBC Palm Springs

May 19, 2025

Palm SpringsExplosionBusiness OwnersInsurance DenialTerrorist ClassificationStructural DamageRecoveryFinancial Loss
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Insurance Claims Following Attack