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Internal Documents Show Facebook Researchers Considered Studying Whether Platform Features Were Addictive
Newly released internal documents suggest researchers at Meta — then operating as Facebook — once explored whether certain platform features could contribute to addictive-like behavior among users.
The documents, filed as part of ongoing legal battles involving social media companies, show internal discussions dating back to 2018 about studying how specific design elements might encourage compulsive use. Researchers raised concerns that features such as autoplay video, endless scrolling feeds, and frequent notifications could promote repeated behaviors users did not necessarily intend.
According to the documents, employees proposed conducting a public audit of design features that might influence excessive use, potentially in partnership with outside experts. But internal communications suggested concerns about how external researchers might recommend changes that product teams would not be willing to implement. The proposed audit was never carried out.
The documents are now part of broader lawsuits filed by school districts, attorneys general, and individuals against several major tech platforms, including Snap, TikTok, and Google, which owns YouTube. The cases focus on whether social media design contributes to harmful use patterns, particularly among young people.
Meta executives have testified that while platform use can sometimes be problematic, it should not be classified as clinical addiction. Company leaders have emphasized a distinction between medically defined addiction and what they describe as overuse or problematic engagement.
Internal researchers, however, appeared interested in understanding how certain behaviors — such as frequent checking or difficulty stopping use — might affect well-being. One internal survey conducted later found that a small percentage of users reported losing sleep, experiencing relationship problems, or struggling with daily responsibilities due to excessive platform use.
Meta says it has implemented changes over time in response to user concerns. These include parental controls, time-limit tools, “take a break” reminders, and teen safety settings that reduce notifications overnight or encourage reduced usage.
The legal disputes surrounding social media’s impact on mental health are expected to continue, with major trials scheduled in the coming months. The newly released documents are likely to play a central role as courts weigh what companies knew — and how they responded — to concerns about user behavior.
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By: NBC Palm Springs
February 23, 2026


