Public Safety
New CAPTCHA Scam Warning: How Hackers Can Gain Access to Your Computer
A new online scam is targeting unsuspecting users through something many people see every day — CAPTCHA verification boxes.
Those “I’m not a robot” prompts are commonly used to verify users on websites. But experts warn that scammers are now mimicking them to trick people into giving up access to their computers.
Here’s how the scam works.
After clicking a fake CAPTCHA box, users may see an error message with instructions to fix the issue — often telling them to press a specific combination of keys. Experts say that’s a major red flag.
Following those steps can open a hidden command box on your computer, allowing scammers to install malware and gain access to sensitive information.
Cybersecurity experts say that malware can track your activity, capture login information, and potentially give criminals access to email accounts, financial data, and other personal information.
If you encounter this type of message, experts say to stop immediately and do not follow the instructions.
If you believe you may have fallen victim to the scam, acting quickly is critical.
First, disconnect your device from the internet to prevent further access. Then, change your passwords for all important accounts, especially email and banking.
Next, run a full virus scan to detect and remove any malicious software.
Finally, consider placing a freeze on your credit. This can help prevent scammers from opening accounts in your name using stolen information.
Experts say the key to staying safe is awareness. If something seems unusual or asks you to take extra steps beyond a simple CAPTCHA click, it’s best to avoid it altogether.
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By: NBC Palm Springs
April 7, 2026


