Local & Community
Coachella festivalgoers report ticket issues, hacked accounts ahead of opening weekend
It is the first day of festival season, but for some Coachella attendees, the biggest challenge came before they ever made it to the grounds.
Some festivalgoers say they ran into major problems with their tickets just days before the Coachella Valley Music and Arts Festival began. Complaints ranged from canceled purchases to hacked ticketing accounts, prompting many to take their frustrations online in hopes of getting help.
Marshall Ordish said he had been looking forward to the festival for months when he received an email from StubHub saying the bracelet he purchased was no longer available. He said the company offered him a refund for the bracelet, but that did little to fix the bigger problem.
Ordish said he had already spent money on nonrefundable hotel reservations and other travel costs, making a last-minute refund feel like an incomplete solution. He was one of many people who turned to social media, urging others to tag the ticket company and demand answers.
Another festivalgoer, Megan Henry, said her account was hacked after she had already flown to Southern California. She also used social media to try to get attention and assistance. In the end, both she and Ordish said they were eventually able to get their festival bracelets back.
Their experiences highlight a growing trend of festivalgoers using online platforms to call out ticketing issues in real time, especially when the clock is ticking before a major event.
With thousands of people heading to Coachella for opening weekend, the ticket troubles have added another layer of stress to one of the biggest music events of the year.
Explore: NBCPalmSprings.com, where we are connecting the Valley.
By: Brett Rosen
April 11, 2026
Latest Instagram Posts
You know campaign texts are out of control when they text you a video of yourself to tell you how to vote 😆 How many campaign texts have you received this week? #therogginreport #measurep #localnews #coachellavalley #nbcpalmsprings
Meet Amelia McMahon, the woman behind Amelia’s Donuts Bakery & Cafe in Idyllwild, where a passion for baking has turned into a community gathering spot — and an inspiration to other women chasing their dreams. After bringing homemade donuts to the kids at school, Amelia turned that passion into a business. This December, she’ll celebrate seven years in business! ❤️ For National Women’s Small Business Month, we’re celebrating Amelia and the female entrepreneurs making a difference in their communities. Her advice to women who dream of starting their own business? Have a plan, surround yourself with supportive people, believe in yourself, and just go for it! 🎥 Kai Beach shares Amelia’s inspiring story with NBC Palm Springs. #WomensSmallBusinessMonth #WomenInBusiness #SmallBusiness #Idyllwild #WomenEntrepreneurs NBCPalmSprings InspiringStories
Candy and costumes! Halloween is a time for festive fun, but some of those holiday hallmarks can stress out our pets. Patrick Cornell shares tips to keep your fur friends safe through all the spooky excitement.
Salton city resident Abraham Feinbloom is expected to be sentenced today after pleading guilty to torturing and killing 17 year old Hemet teen T’Neya Tovar. Tune in to our midday and evening newscast as @newsbyalondra brings us all the latest details from the courtroom.
☕️ Social Time with Thalia & Jerry. Do you like a good jump scare?
Who makes the NBC Top 3, winner will be announced Sunday night on NBC Palm Springs, with the player who makes the number one spot winning a $250 prize from @hondaofthedesert! Comment below if it will be 1) Aiden Pope with the punt return TD, 2) Mason Flores with the dime on the run, 3) Colton LaCrone with the sack, 4) Kingston Pellum with the contested snag, or 5) Anthony Aguirre with the sack #hondaofthedesert #fnl #fridaynightlights #fyp #highschoolfootball
The midterms inch closer and the prices get higher
The hiring of interim City Manager Jim Vanderpool is drawing criticism online over allegations of previous homophobic remarks and harassment. Vanderpool is pushing back, saying the complaint at the center of the controversy was misinterpreted. Be sure to visit nbcpalmsprings.com for the full report #palmsprings #lgbtqcommunity #coachellavalley #localnews #760
🦷🇺🇸 George Washington’s teeth had a story of their own… and trust us, it’s WILD. 😂👀 Forget the cherry tree—this is the history lesson nobody saw coming! 🍒🤯 Would YOU want to know the truth? 👇😂 🎭 Catch the laughs with Mann on the Aisle! #MannOnTheAisle #GeorgeWashington #WeirdHistory #HistoryFacts #comedytheatre
As Palm Springs Pride organizers prepare for the annual celebration, one local organization is questioning the reasons why they won’t be allowed to participate. Our @newsbyalondra has the full story in the 5,6 and 11 p.m newscast.