NBC Palm Springs continues the conversation around Riverside County Animal Services following part two of Mary Strong’s in-depth interview with new director Mary Martin.
Viewer emails after the interview voiced skepticism about the sincerity of the county’s latest promises. The frustration, many say, comes from a long history of misleading statements and a lack of transparency by county officials.
As one analysis put it, “It doesn’t really matter who’s running the department. The core problem is the county’s leadership, which has consistently failed to be honest with the public.”
Despite the public mistrust, there are signs of hope. Unlike former director Erin Geddes, who was widely criticized for her handling of the department, Mary Martin brings a noticeably calm demeanor and a willingness to listen. “She does seem to genuinely care,” the analysis noted.
However, the core issue remains: too many animals and not enough space or resources. While Martin speaks gently about population management, it’s a harsh reality echoed by others like consultant Kristin Hassen, who took a more blunt and businesslike approach.
The comparison was made to a hospital system: blaming pet owners for not spaying or neutering their animals is like blaming patients for hospital overcrowding. Both are factors, but the shelter—like the hospital—is still responsible for care.
According to critics, the county’s $2.5 million consulting contract with Hassen was a way to quiet backlash without addressing long-term change. “Erin Geddes used a sledgehammer. Mary Martin uses kid gloves. But the numbers game remains the same,” said the segment’s analysis.
An exception remains in Palm Springs, which some say has innovated a better shelter model. The county, however, has refused to consult with local experts. “The county doesn’t know how to reinvent the system—and frankly, doesn’t seem to care,” was one of the harshest takeaways.
The final question left hanging: Is Mary Martin a true visionary who can reshape the model and move Riverside County from being known for its high euthanasia rates to becoming a national leader in animal rescue and welfare?
“Time will tell,” the segment concluded. “The goal is clear: save more animals. Whether Mary Martin is the person to make that happen remains to be seen.”
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By: NBC Palm Springs
May 14, 2025
