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Survey Finds Bad Service Turns Diners Away Faster Than Bad Food

Name: Survey Finds Bad Service Turns Diners Away Faster Than Bad Food
Uploaded: 2025-09-09T21:30
Channel: NBC Palm Springs
Description: A new survey shows 40% of diners would never return to a restaurant after experiencing rude service, making it the top dealbreaker. Cold food, long waits, and dirty tables also ranked high as reasons customers leave, underscoring that the overall vibe matters as much as the meal.

By: NBC Palm Springs

September 9, 2025

dining outrestaurant servicerude staffcold foodlong waitscustomer expectations

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